Privacy Policy
Last updated: December 4, 2025
1. Introduction
Lidmal ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our AI voice assistant service.
2. Information We Collect
We collect information you provide directly to us:
- Account Information: Email address, username, and profile information when you create an account.
- Voice Data: Audio recordings and transcriptions of your voice interactions with our service.
- Conversation History: Records of your interactions with the AI assistant.
- Usage Data: Information about how you use our service, including device information and IP address.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process and respond to your voice queries
- Personalize your experience
- Send you technical notices and support messages
- Detect and prevent fraud or abuse
- Comply with legal obligations
4. Data Storage and Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Your data is stored on secure servers and encrypted both in transit and at rest.
5. Data Sharing
We do not sell your personal data. We may share your information with:
- Service providers who assist in operating our service (e.g., hosting, AI processing)
- Law enforcement when required by law or to protect our rights
- Third parties in connection with a merger, acquisition, or sale of assets
6. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Export your data in a portable format
- Opt out of certain data processing
7. Cookies
We use essential cookies to maintain your session and preferences. We do not use tracking or advertising cookies without your consent.
8. Children's Privacy
Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.
9. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
10. Contact Us
If you have any questions about this privacy policy or our data practices, please contact us at privacy@lidmal.com.